Our Partners & Affiliates

Research Partner

COPC is the global leader in customer experience research.
A long term trusted partner with Auscontact, COPC produce industry benchmarking, reports, and studies, supporting our Members to succeed.

Industry Partner

Matchboard simplifies the way companies find new suppliers, and suppliers find new clients. No matter how you interact with your customers – through contact centres, the web, apps, bots, social media, video or in person – Matchboard finds you the best solutions for your needs, using their award-winning matching technology.

Telephony provider

Cloudwave are experts in contact centre solutions and provide Auscontact with our telephony platform, allowing us to utilise world leading technology to service our Members.

Awards Judging Portal provider

Telexindo focuses on business development and contact centre services. Their support provides the infrastructure that underpins our National Excellence Awards Program, allowing us to showcase and celebrate excellence within the industry.

Regional affiliation

Auscontact is proud to be a member of CC-APAC, the Contact Centre Association of Asia Pacific. Working with partners across APAC, Auscontact supports industry growth, development and change, driving the industry forward.